Privacy Policy
Last updated: September 22, 2026
Who we are
This Privacy Policy explains how Pro Renovation and Design (“we,” “us,” or “our”), a licensed general contracting company based in Orlando, Florida, collects, uses, and protects information when you visit prorenovationusa.com (the “Site”) or contact us through it.
Information we collect
When you use our contact form, we collect the information you submit, which may include your name, email address, phone number, and the details of your message or project. We do not collect payment or financial information through this Site.
Like most websites, we also automatically collect certain technical information when you visit, such as your IP address, browser type, device type, pages viewed, and how you arrived at the Site. This is collected through cookies and similar technologies, described in more detail in our Cookie Policy.
How we use your information
- To respond to your inquiries and provide estimates or information about our services
- To operate, maintain, and improve the Site
- To measure how visitors use the Site and how well our advertising is performing
- To comply with legal obligations
Advertising and analytics
We use tools such as Google Analytics, Google Ads, and Meta (Facebook/Instagram) Ads to understand how visitors use our Site and to measure and improve our advertising. These services may use cookies, pixels, or similar technologies to collect information about your visits to this and other websites, and may show you ads for our services elsewhere online (sometimes called “remarketing” or “retargeting”).
You can opt out of personalized advertising through Google Ads Settings, through your Meta Ad Preferences, or through industry opt-out tools such as the Digital Advertising Alliance or Your Online Choices.
Sharing your information
We do not sell your personal information. We may share information with service providers who help us operate the Site and our business, such as our website host, email delivery provider, and the analytics/advertising platforms described above, only as needed to provide their services to us, and we may disclose information if required by law.
Data retention
We keep contact form submissions for as long as needed to respond to your inquiry and for our business records, and we keep analytics data for the retention periods set by the respective analytics/advertising providers.
Your rights and choices
Depending on where you live, you may have the right to request access to, correction of, or deletion of the personal information we hold about you, or to opt out of certain uses of it. To make a request, contact us using the details below. California residents may have additional rights under the California Consumer Privacy Act (CCPA).
Children’s privacy
This Site is not directed to children under 13, and we do not knowingly collect personal information from children.
Changes to this policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date.
Contact us
If you have questions about this Privacy Policy or how we handle your information, please contact us at info@prorenovationusa.com or through our contact form.